Belief in a God of infinite mercy and transforming love means [to] hold on to the belief that there is no place from which God is absent. […] God’s silence signifies not absence, but total engagement. God becomes silent in order to be with the silenced. It is an ultimate act of love to be able to enter the awful silence and suffer together.
This, once again, is from Barbara Glasson, A Spirituality of Survival: Enabling a Response to Trauma and Abuse.